English | Turkce

Turkish Domestic FerriesBodrum-Marmaris
Frequently Asked Questions
- How can I make a reservation?
- How can I purchase the tickets that I booked
on-line?
- Can I pay online using my credit card?
- Are there other ways to pay other than by
credit card?
- Does it cost more to book through Aegean Ferry
Services rather than direct with the ferry company?
- Can I book a return trip?
- What should I do if I need to change my
reservation?
- When and how can I cancel my ticket?
- I forgot my ticket information (reservation
number) what should I do?
- How early should I arrive at the ferry
terminal?
- Is the use of electronic devices such as
cellular phones, portable computers, CD or cassette players,
portable games allowed during the trip?
- Is there a discount for children?
- Can children travel on their own?
- Can my car be transported unaccompanied?
- Is there cabin accommodation on board?
- Are location maps for the ferry terminals
available?
Answers
- How can I make a reservation?
Answer: Either complete one of our
customized inquiry-forms, available
here, or call
(+90) (0)252 313 0722 or fax (+90) (0)252 313 0723. As soon as we
receive your details we will send you a quotation together with
the booking details and the payment options available.
Back To
Questions
...
- How can I purchase the tickets that I
booked on-line?
Answer: We offer several payment
options. On receipt of payment we send you a printable
electronic ticket which will be exchanged for a Finance Ministry
approved official ticket at the ferry check in reception desk.
Back To
Questions
...
- Can I pay online using my credit card?
Answer: Yes, payment by credit
card is one of the payment options included with our booking
details.
Back To
Questions
...
- Are there other ways to pay other than by
credit card?
Answer: Yes we may also offer
the option with our booking details to pay by bank transfer to
our accounts in Turkey or by Western Union Money Transfer in
either Euros, US Dollars, GBP Sterling, AU Dollars or Turkish
Lira.
Back To
Questions
...
- Does it cost more to book through Aegean
Ferry Services rather than direct with the ferry company?
Answer: No, our prices are the
same as those offered by the ferry company either direct or
through their website. There are several advantages to booking
with us including: more payment options and the opportunity to
book and pay for all your other travel and accommodation
services at the same time. Aegean Ferry Services is part of
Aegean Tour Travel so all your reservations can be made through
one company.
Back To
Questions
...
- Can I book a return trip?
Answer: Yes you can book a
return trip.
Back To
Questions
...
- What should I do if I need to change my
reservation?
Answer: You should contact our
office, preferably the tourism advisor that made your original
booking, here is no charge to amend bookings.
Back To
Questions
...
- When and how can I cancel my ticket?
Answer: Tickets can be cancelled
at any time up to 48 hours before the scheduled sailing time,
just contact our office by email, telephone or fax. The full
amount paid will be refunded less money transfer costs (if
applicable) and an administration charge of 15YTL per ticket.
Back To
Questions
...
- I forgot my ticket information (reservation
number) what should I do?
Answer: Contact our office by
either email to:
ticket-info-lost@aegeantourtravel.com, call (+90)(0) 252 313
072 or fax (+90)(0) 252 313 072, for information.
Back To
Questions
...
- How early should I arrive at the ferry
terminal?
Answer: Passengers should check-in 30 minutes before the
scheduled sailing time
Back To
Questions
...
- Is the use of electronic devices such as
cellular phones, portable computers, CD or cassette players,
portable games allowed during the trip?
Answer: Yes there is no
restriction on the use of domestic electronic devices.
Back To
Questions
...
- Is there a discount for children?
Answer: Details of all discounts
available are included on the Bodrum-Marmaris
information page.
Back To
Questions
...
- Can children travel on their own?
Answer: Children 16 years of age
or older can travel on their own. Children under 16 years of age
can only travel if accompanied by a parent or guardian.
Back To
Questions
..
- Can my car be transported unaccompanied?
Answer: No, this is a hydrofoil
service for passengers only.
Back To
Questions
...
- Is there cabin
accommodation available on board?
Answer: No, only deck passage is
available.
Back To
Questions
...
- Are location maps for the ferry terminals
available?
Answer: Yes. There is a port map
for Bodrum, there is a link on the ferry
information page.
Back To
Questions
Answer: Either complete one of our customized inquiry-forms, available here, or call (+90) (0)252 313 0722 or fax (+90) (0)252 313 0723. As soon as we receive your details we will send you a quotation together with the booking details and the payment options available.
Back To Questions
...
Answer: We offer several payment options. On receipt of payment we send you a printable electronic ticket which will be exchanged for a Finance Ministry approved official ticket at the ferry check in reception desk.
Back To Questions
...
Answer: Yes, payment by credit card is one of the payment options included with our booking details.
Back To Questions
...
Answer: Yes we may also offer the option with our booking details to pay by bank transfer to our accounts in Turkey or by Western Union Money Transfer in either Euros, US Dollars, GBP Sterling, AU Dollars or Turkish Lira.
Back To Questions
...
Answer: No, our prices are the same as those offered by the ferry company either direct or through their website. There are several advantages to booking with us including: more payment options and the opportunity to book and pay for all your other travel and accommodation services at the same time. Aegean Ferry Services is part of Aegean Tour Travel so all your reservations can be made through one company.
Back To Questions
...
Answer: Yes you can book a return trip.
Back To Questions
...
Answer: You should contact our office, preferably the tourism advisor that made your original booking, here is no charge to amend bookings.
Back To Questions
...
Answer: Tickets can be cancelled at any time up to 48 hours before the scheduled sailing time, just contact our office by email, telephone or fax. The full amount paid will be refunded less money transfer costs (if applicable) and an administration charge of 15YTL per ticket.
Back To Questions
...
Answer: Contact our office by either email to: ticket-info-lost@aegeantourtravel.com, call (+90)(0) 252 313 072 or fax (+90)(0) 252 313 072, for information.
Back To Questions
...
Answer: Passengers should check-in 30 minutes before the scheduled sailing time
Back To Questions
...
Answer: Yes there is no restriction on the use of domestic electronic devices.
Back To Questions
...
Answer: Details of all discounts available are included on the Bodrum-Marmaris information page.
Back To Questions
...
Answer: Children 16 years of age or older can travel on their own. Children under 16 years of age can only travel if accompanied by a parent or guardian.
Back To Questions
..
Answer: No, this is a hydrofoil service for passengers only.
Back To Questions
...
Answer: No, only deck passage is available.
Back To Questions
...
Answer: Yes. There is a port map for Bodrum, there is a link on the ferry information page.
Back To Questions
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