Members of the Turkish Association of Travel Agents (TURSAB) and the Bodrum Chambers of Commerce and Shipping

Aegean Ferry Services - Turkey

Turkey-Cyprus Ferries

Tasucu-Girne (Kyrenia)

Frequently Asked Questions

  1. How can I make a reservation?
  2. How can I purchase the tickets that I booked on-line?
  3. Can I pay online using my credit card?
  4. Are there other ways to pay other than by credit card?
  5. Does it cost more to book through Aegean Ferry Services rather than direct with the ferry company?
  6. Can I book a return trip?
  7. What should I do if I need to change my reservation?
  8. When and how can I cancel my ticket?
  9. I forgot my ticket information (reservation number) what should I do?
  10. How early should I arrive at the ferry terminal?
  11. Is the use of electronic devices such as cellular phones, portable computers, CD or cassette players, portable games allowed during the trip?
  12. Is there a discount for children?
  13. Can children travel on their own?
  14. Can my car be transported unaccompanied?
  15. Will the Turkish Customs in Tasucu be open for the late night sailing?
  16. Are location maps for the ferry terminals available?

Frequently Given Answers

  1. How can I make a reservation?
    Answer: Either complete one of our customized inquiry-forms, available here, or call (+90) (0)252 313 0722 or fax (+90) (0)252 313 0723. As soon as we receive your details we will send you a quotation together with the booking details and the payment options available.

    ...
  2. How can I purchase the tickets that I booked on-line?
    Answer: We offer several payment options. On receipt of payment we send you a printable electronic ticket which will be exchanged for a Finance Ministry approved official ticket at the ferry check in reception desk.

    ...
  3. Can I pay online using my credit card?
    Answer: Yes, payment by credit card via our SECURE website is one of the payment options included with our booking details.

    ...
  4. Are there other ways to pay other than by credit card?
    Answer: Yes we may also offer the option with our booking details to pay by bank transfer to our accounts in Turkey or by Western Union Money Transfer in either Euros, US Dollars, GBP Sterling, AU Dollars or Turkish Lira.

    ...
  5. Does it cost more to book through Aegean Ferry Services rather than direct with the ferry company?
    Answer: No, our prices are the same as those offered by the ferry company either direct or through their website. There are several advantages to booking with us including: more payment options and the opportunity to book and pay for all your other travel and accommodation services at the same time. Aegean Ferry Services is part of Aegean Tour Travel so all your reservations can be made through one company.

    ...
  6. Can I book a return trip?
    Answer: Yes you can book a return trip. The return trip discount is only available if it is purchased at the same time as the outward trip. The return discount does not apply to two 'one-way' trips. 

    ...
  7. What should I do if I need to change my reservation?
    Answer: You should contact our office, preferably the tourism advisor that made your original booking, the ferry company may make a nominal charge for re-issuing the ticket.

    ...
  8. When and how can I cancel my ticket?
    Answer: Tickets can be cancelled at any time up to 48 hours before the scheduled sailing time. You can inform us by telephone; however the cancellation is only effective from the time we receive the cancellation in writing. Refunds will be subject to our current terms and conditions or those of the ferry company, if applicable.

    ...
  9. I forgot my ticket information (reservation number) what should I do?
    Answer: Contact our office by either email to: [email protected], call (+90) (0)252 313 072 or fax (+90) (0)252 313 072, for information.

    ...
  10. How early should I arrive at the ferry terminal?
    Answer: Passenger and vehicle check-in is two hours before the scheduled sailing time. All passengers should be at the terminal at least one hour before the scheduled departure time. Passengers traveling on the late night sailing to Girne should arrive at the port no later than 19:00. (See also question 15)

    ...
  11. Is the use of electronic devices such as cellular phones, portable computers, CD or cassette players, portable games allowed during the trip?
    Answer: Yes, there is no restriction on the use of domestic electronic devices. If you need an internet connection please contact the reception desk.

    ...
  12. Is there a discount for children?
    Answer: Children discounts are detailed on the main Turkey-Cyprus webpage here.

    ...
  13. Can children travel on their own?
    Answer: Children 16 years of age or older can travel on their own. Children under 16 years of age can only travel if accompanied by a parent or guardian.

    ..
  14. Can my car be transported unaccompanied?
    Answer: No, there is no valet facility, all vehicles must be accompanied..

    ...
  15. Will the Turkish Customs in Tasucu be open for the late night sailing?
    Answer: The Turkish customs office closes at 20:00, passengers traveling on the late night sailing to Girne should arrive at the port no later than 19:00.

    ...
  16. Are location maps for the ferry terminals available?
    Answer: Yes, there are port maps for Tasucu and Girne. There are links on the ferry information page here: Turkey-Cyprus

CYPRUS FERRY LINKS FAQ | Girne-Tasucu Ferry Inquiry Form | Alanya-Girne Hydrofoil Inquiry Form
ROUTES Tasucu-Girne | Alanya-Girne