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Members of the Bodrum Chamber of Commerce - http://www.bodto.org.tr
 
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ENGLISH | TURKCE

Aegean Ferry Services - Turkey

Turkey-Greece Ferries

Cesme-Chios
Kusadasi-Samos
Bodrum-Kos
Bodrum-Rhodes
Marmaris-Rhodes

Frequently Asked Questions

  1. How can I make a reservation?
  2. How can I purchase the tickets that I booked on-line?
  3. Can I pay online using my credit card?
  4. Are there other ways to pay other than by credit card?
  5. Does it cost more to book through Aegean Ferry Services rather than direct with the ferry company?
  6. Can I book a return trip?
  7. What should I do if I need to change my reservation?
  8. When and how can I cancel my ticket?
  9. I forgot my ticket information (reservation number) what should I do?
  10. How early should I arrive at the ferry terminal?
  11. Does the ferry take vehicles?
  12. Is there a discount for children?
  13. Are port taxes included in the ticket price?
  14. Are location maps for the ferry terminals available?

Frequently Given Answers

  1. How can I make a reservation?
    Answer: Either complete one of our customized inquiry-forms, available here, or call (+90) (0)252 313 0722 or fax (+90) (0)252 313 0723. As soon as we receive your details we will send you a quotation together with the booking details and the payment options available.
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  2. How can I purchase the tickets that I booked on-line?
    Answer: We offer several payment options. On receipt of payment we send you a printable electronic ticket which will be exchanged for a Finance Ministry approved official ticket at the ferry check in reception desk.
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  3. Can I pay online using my credit card?
    Answer: Yes, payment by credit card is one of the payment options included with our booking details.
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  4. Are there other ways to pay other than by credit card?
    Answer: Yes we may also offer the option with our booking details to pay by bank transfer to our accounts in Turkey or by Western Union Money Transfer in either Euros, US Dollars, GBP Sterling, AU Dollars or Turkish Lira.
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  5. Does it cost more to book through Aegean Ferry Services rather than direct with the ferry company?
    Answer: No, our prices are the same as those offered by the ferry company either direct or through their website. There are several advantages to booking with us including: more payment options and the opportunity to book and pay for all your other travel and accommodation services at the same time. Aegean Ferry Services is part of Aegean Tour Travel so all your reservations can be made through one company.
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  6. Can I book a return trip?
    Answer: Yes you can book a return trip. If a discount is available it will be applied to our quotation.
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  7. What should I do if I need to change my reservation?
    Answer: You should contact our office, preferably the tourism advisor that made your original booking, the ferry company may make a nominal charge for amending tickets.
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  8. When and how can I cancel my ticket?
    Answer: The cancellation policies of the ferry companies operating the various Turkey-Greece routs vary, details are available on request.
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  9. I forgot my ticket information (reservation number) what should I do?
    Answer: Contact our office by either email to: ticket-info-lost@aegeantourtravel.com, call (+90) (0)252 313 072 or fax (+90) (0)252 313 072, for information.
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  10. How early should I arrive at the ferry terminal?
    Answer: All passengers should be at the terminal at least 30 minutes before the scheduled departure time. Passenger with vehicles should check-in 1 hour before the scheduled departure time. Please be sure to have all required vehicle documentation available for inspection by Customs.
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  11. Does the ferry take vehicles?
    Answer: There are only scheduled vehicle services on the Bodrum-Kos and Cesme-Chios ferries. Ferries carrying vehicles sometimes operate on other routes, however these only operate depending on demand and in most cases cannot be pre-booked. The Cesme-Chios ferry is the only service able to accommodate vehicles higher than 2 meters.
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  12. Is there a discount for children?
    Answer    : Discounts vary between the various companies and crossings, details are included on the relevant ferry information pages. (See the Turkey-Greece ferry links below).
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  13. Are port taxes included in the ticket price?
    Answer    : Port taxes are included in the ticket price for all ferries departing from Turkey, including the return crossing on day-return trips from Turkey. Period return tickets from Turkey include only the departure port tax from Turkey, Greek port tax for the return crossing is not included, this is payable directly to the Greek authorities on departure from Greece. Details are also included on the relevant ferry information pages. (See the Turkey-Greece ferry links below).
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  14. Are location maps for the ferry terminals available?
    Answer    : Yes. There are port maps for ally the Turkish and Greek island ports that operate ferry services. There is a link on the ferry information pages: (See the Turkey-Greece ferry links below).
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TURKEY-GREECE FERRY ROUTES Bodrum-Kos | Bodrum-Rhodes | Cesme-Chios | Kusadasi-Samos | Marmaris-Rhodes | Yalikavak-Samos | FAQ